Director and Solution Designer
As a Director and Solution Designer, I bring over 19 years of experience helping organizations transform, from reacting to customer requests to anticipating customer growth. My expertise is in helping leaders and their people anticipate growth, align their priorities, plan strategically, and coordinate their actions. I have successfully helped leaders launch and implement Lean Startup concepts such as the minimum viable product (MVP), agile development, and design thinking. Most recently, I helped cross-agency efforts by establishing the concept of an MVP culture throughout the public sector. I have a Bachelor of Arts in Psychology from Georgetown University and a Master of Business Administration in Organization Development from Johns Hopkins University. I am currently a doctoral candidate in the Doctorate in Organization Development and Change at the Allen W. and Carol M. Schmidthorst College of Business at Bowling Green State University. Additionally, I am a former Board Member for the Organization Development Network (2012 to 2015), the 2017 award winner for Service to the OD Network, and was part of the convening team for the Organization Development Gathering from 2017 to 2019. I am currently an Advisory Board Member for the Customer Experience Program at the University of Richmond and on the Organization Development Review (ODR) Board for the Organization Development Network.