Tag: customer experience myth busters

Customer Experience Myths #1: CX Can’t be Quantified

Customer Experience
By Lindsey Ryan

Every organization exists and evolves because we, as customers, see value in our lives. In the broadest sense, a customer is anyone who interacts with an organization whether they are an employee, paying for a product/service, or simply seeking information. CX captures the full spectrum of interactions a customer has with an organization across their […]

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