Tag: Performance

Focus on the Fewest, Most Important Requests Using This Time-Management Tip

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By Chris McGoff

“Tell me the single most important piece of advice you have ever been given.” As a life-long learner, this is one of my favorite questions to ask some of my most influential and interesting clients. I once posed this question to Rob Wiltbank, CEO of Galois Inc., which uses applied mathematics to solve difficult technical […]

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Build Brand Loyalty and Customer Satisfaction Through Customer Feedback

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With an unlimited amount of choices, consumer power is at an all-time high. According to Oracle’s Customer Experience Impact Report, 89% of customers began doing business with a competitor following a poor customer experience, which is why the customer experience has become key to creating a sustainable competitive advantage for any organization. So, exactly how […]

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Three Focus Areas to Create an Organizational Culture that Fosters Retention

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Employee turnover is a costly problem for today’s organizations. Finding and training a replacement is both time-consuming and expensive, and often, important knowledge is lost when a good employee resigns. Organizations that value employee retention seek out ways to build loyalty and engagement in order to prevent the loss of time, money, and knowledge. Here’s […]

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Six Pitfalls to Gaining Organizational Alignment and How to Overcome Them

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From ambitious start-ups to government agencies to mature corporations, there is a critical element that is often overlooked: organizational alignment. It’s the glue that connects leadership and employees, the organization and its customers, and strategy to the mission. An aligned organization is more agile and responsive to changes in the operating environment and is able […]

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Leaders at Every Level: How to Turn Your Everyday Employees into Corporate Leaders

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Today’s employees are increasingly concerned with job growth and advancement. Millennials, especially, are more likely to seek out positions in organizations that encourage them to grow and develop in their careers, and companies have caught on to the benefits of promoting leadership skills among all employees. These benefits include: Creating a team of employees who […]

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Is Your Organizational Culture Working Against Employee Engagement?

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“Organizational culture” and “employee engagement” are big buzzwords. Today’s organizations spend a total of $720 million each year studying employee engagement and countless hours nurturing their ideal culture, because research has shown us that both culture and engagement are critical for increasing productivity and retaining the best employees. However, best intentions do not always end […]

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10 Steps for Improving Performance and Maintaining A Strong Culture During a Merger

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By Ron Ivey

Anyone who has gone through a merger or acquisition knows that they are riddled with social, cultural, economic, and technical complexity. Acquirers spend a tremendous amount of time working on the financial and operational aspects of the merger and acquisition transaction, but often neglect the equally important “soft” task of aligning two organizations whose cultures […]

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Creating an Organizational Culture that Engages Millennial Employees

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Employee engagement is a critical concern for most organizations, with Gallup polls showing that disengaged employees cost $319 billion in lost productivity every year. And after the Pew Research Center found that millennials have surpassed Generation Xers as the largest generation in the United States labor force (with significant growth projected in the coming years), […]

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