Insights, Ideas, and Inspiration from the minds of The Clearing’s passionate experts.

Challenge Conventional Thinking By Approaching Problems Differently

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By Travis Wright

I was fortunate as a kid that I knew exactly what I wanted to do when I grew up; I was going to be a pilot. With a surname like Wright, my flying career seemed to be predestined, so it was no surprise when I went on to become a helicopter pilot in the military […]

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Four Strategies for Overcoming Culture Clash After a Merger

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There are numerous benefits of expanding your business through a merger or acquisition – you can obtain valuable resources and additional skills, diversify your product offerings, reduce costs and competition, and access a greater customer base. While M&As typically seem like promising business opportunities, executives often underestimate the challenges involved in successfully blending two distinct […]

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Make an Open Office Environment Work for Your Employees

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According to The Washington Post, nearly 70% of US office workers are working in an open office environment. Open work spaces have several benefits – employee progress is easier to track, overhead costs are reduced, team collaboration becomes easier, and employees feel a shared sense of responsibility. Despite these benefits, there is a great deal […]

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Where to Spend Your Time If You Want to Increase Your Power and Influence at Work

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By Chris McGoff

Leaders and employees who are ready to move up in the ranks see opportunities to get involved and make significant contributions all around them. To be successful, it’s critical to focus on the right activities with the right people in order to maximize your influence and knowledge. There are four primary groups you likely interact […]

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Actionable Advice To Increase Employee Engagement

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When employees are engaged, morale and productivity increase along with higher overall business performance. While most leaders understand the importance of employee engagement, many struggle with how to successfully engage their employees. According to a Gallup study, 70% of U.S. workers are not engaged at work. This universal lack of employee engagement is a serious […]

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People, Process, and Technology: Delivering Value by Successfully Executing the Shared Services Business Model

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By Jeff Kemmerer and Travis Wright

A key tenet in the Shared Services business model is that supported partners have the freedom to more fully focus on their core mission. In exchange, a shared service provider will deliver to these mission partners more effective, more efficient and significantly enhanced support services.    As with any significant change effort, the successful adoption […]

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Accountability Starts With The Hiring Process

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By Chris McGoff

How often do you hear organizations talk about the importance of accountability or personal responsibility? It’s listed in their core values, encouraged between employees, and promoted with customers. Since accountability is a critically important driver of success, more organizations should consider accountability at the earliest stage of engaging potential hires. Think about it — most […]

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Voice of the Customer Feedback for Government Agencies: Why They Need It & How to Use It

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In our recent blog, we discussed how organizations should use Voice of the Customer (VoC) feedback to build brand loyalty and customer satisfaction. In case you need a refresher, VoC describes the process of capturing and incorporating your customer’s expectations and feedback into employee behavior and everyday operations. With this definition in mind, it may […]

The Business Lesson I Learned From My Roomba

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By Sean Follin

Charlie Munger, the equally successful yet less well-known partner of Warren Buffet, is considered to be the one of the smartest generalists of all time. His success is likely due to the fact that he finds a “lesson” in everything. Charlie is notorious for taking high-level concepts from different fields, especially psychology, and distilling the […]