Tag: Leadership

Learning to Improvise and Other Lessons in Leadership from Music

Blog, Leadership
By Alex Perrin

When I was five years old, I received my first electronic keyboard. I would pretend to play along to the cheesy, pre-programmed elevator-esque music, letting the machine do the heavy lifting. Soon thereafter, recognizing my increasingly-apparent love of music, my parents gave me a piano and signed me up for lessons. Unlike my beloved keyboard, […]

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What You Consider a Whisper May Land Like a Shout–Instead, Get Curious

Blog, Leadership
By Tara Carcillo

The gift of leading from the top of an organization is perspective. As President of The Clearing, I am granted access to a material amount of information, which is often presented in conjunction with other leaders’ insight. This enables me, and other senior leaders like me, to combine information with insight and the context essential […]

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How to Turn Failure into an Asset

Blog, Leadership
By Tara Carcillo

My father has often reminded me that I, “cannot change the past, so just move on.” In principle, I agree… and yet, the past can have a real grip on me, and on the leaders I have the privilege of working with across the country. This is visible when team members feel compelled to recount […]

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Strategic Leadership Tips to Expedite Collaborative Decision-Making

Leadership
By Chris Jackson

Collaboration is a critical aspect to any successful company. It is a source of competitive advantage in most industries where organizations that promote more collaborative efforts are rewarded with greater outcomes. Opportunities to plan strategies, focus priorities, and organize responses continue to rise across companies. However, having more collaborative meetings does not mean they are […]

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How to Engage Front-Line Employees to Hear and Relay the Voice of the Customer

Blog

Providing an exceptional customer experience is more important than ever before. Consumers won’t think twice about taking their business to a competitor if they have a poor customer experience with your brand. According to Bain & Co, a customer is 4 times more likely to buy from a competitor if the problem is service-related vs. […]

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How to Manage the Gap Between Vision and Current Reality

Blog
By Chris McGoff

Peak performance cultures maintain a felt sense of creative tension. Peter Senge, author of The Fifth Discipline, says creative tension is the “gap between vision and current reality. It is a source of energy. If there were no gap, there would be no need for any action to move towards the vision.” Creative tension can […]

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How Great Leaders Make Tough Decisions

Blog
By Chris McGoff

As business leaders we routinely find ourselves in the middle of arguments. At least we hope so. Because the more passion we generate about our company and its mission, the more our people will engage in arguments about strategy, structure, budgets, and action plans. Peak performance leaders know arguments and debates are inevitable. They also know how to best resolve […]

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Are Your Employees Victims, or Empowered? How to Create a Company Culture of Self-Actualization

Blog

A good leader is highly attuned to their organization’s culture. And because it is a leader’s responsibility to model the language of accountability, responsibility, and taking authority for our actions and results, those employees who do not fit this behavior tend to challenge us the most. These employees have a victim mentality. This mentality can […]

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